Rome, December 2, 2016

POLICY FOR RETURN.

The customer has the right to withdraw without penalty and without giving any reason, within 10 working days.
The period shall run from the date of receipt of / the product / s.
The right of withdrawal is exercised by sending, within the staid period, an e-mail to:
"Negozio@vallitappeti.com" with the subject: return goods.

Communication can also be sent via phone by calling Number:  00390668801720

If goods have been delivered of / the product / s, the customer is required to return  to "Valli dal 1860 srl" immediately and no later than 10 working days from the date on which he received / the product /s.
For the purposes of the deadline, the product / s is/are considered returned when it / they / are delivered to the accepting post office or forwarding agent.
In case of failure to comply with the above mentioned period, the "Valli dal 1860 srl" will have the right to refuse the return of  the goods and shall also be entitled to payment of the price of the / the goods  sold  for its full amount.
The integrity of  the goods to be returned is an essential condition for exercising the right of withdrawal.

If the right of withdrawal is in accordance with the provisions above, the "Valli dal 1860 srl" will reimburse the sums received.
Refund will be made free of charge, in the shortest possible time.
The sums are intended refunded if they are effectively returned, sent or credited.

Valli dal 1860 S.r.l.